1. The GW Corporation Customer:
A GW Corporation customer is the term used to define any company, school, club, society, agency or natural person that has registered with the GW Corporation and is purchasing products to the value of the Minimum Purchase Threshold from the GW Corporation on a monthly base. The customer may receive commission from the purchases of other customers. Legal age for a natural person is older than 16 years of age.We have four different customer / member types.
P-Natural Person: This customer must make the minimum purchase of R295.00 each month to remain active.
B-School, Business, Club or Society: This customer must make the minimum purchase of R2953.00 each month to remain active.
S-Student: This customer does not need to make any purchase, but will remain active until they reach a commission level of R1000.00 per month or at the end of 12 months from joining. At this point they will become P-Type customers and will need to make the same minimum purchase every month as the P type customer. They may not introduce another S or U type customer below them.
U-Unemployed: This customer does not need to make any purchase, but will remain active until they reach a commission level of R1000.00 per month or at the end of 12 months from joining. At this point they will become P-Type customers and will need to make the same minimum purchase every month as the P type customer. They may not introduce another S or U type customer below them.
2. Family Members & Friends:
Family members and close friends may all be entered into the Network at any level or position. Each person may only be entered once into the Network and the legal age is older than sixteen years of age. If a family member terminates their contract it will not affect the position of any other family member whom is in the Network. At this stage The GW Corporation does not allow the selling of a down-line or the changing of position in a down-line.
Each GW corporation customer is an independent Networker and therefore shall not be considered as an employee of The GW Corporation (GW Corp). Under no Circumstances may a customer enter into a contract, which bestows any obligation or right on The GW Corporation, or inform any third party that he or she has the authority to legally bind The GW Corporation in any way what so ever.
4. Customer Registration & Account Numbers:
A GW Corporation account number will be assigned to each customer, these account numbers are random and not customer selectable. This account number should be on each order form, and should also appear in the right hand top corner of the order forms of customers you introduce to The GW Corporation (for faxed registration forms). Anyone found having provided false or misleading information on their registration form will be prosecuted, their contract will be terminated with immediate effect and all commissions paid to them from their joining date will be claimed back from them by “The GW Corporation”. We would be checking and verifying customer information when a large prize or reward is achieved, if it is found that a customer provided the incorrect or false information, all prizes and rewards will be forfeit by the customer. There contract and membership will be terminated immediately and no further commissions will be paid from the date of termination.
5. Ordering Product:
All orders from customers should preferably be done online at www.gwcorp.co.za or emailed or faxed through to The GW Corporation with proof of payment in order to be activated on our system.
6. Contract & Ordering Procedure:
A customer’s first order and payment must be submitted with a completed registration form on our website. Or a signed and completed NMA’s agreement form when ordering via fax or email.
This will allow the customer to be activated in the Network on The GW Corporation computer system.
When placing orders on the GW Corporation website, please double check your cart.
- 1. Confirm that you have correctly selected your groceries.
- 2. Confirm that the Postage & Packaging is correct.
- 3. Confirm that your delivery address is correct or collection date
- 4. Confirm the total cost of the cart
- 5. Select your payment method & make payment
7. Postage / Packaging / Delivery Charges:
GW Corp will only post or deliver to an address in the Republic of South Africa. The current charges for postage / packaging / deliveries are indicated at the bottom of the Cart or the bottom of the order form. The GW Corporation reserves the right to adjust postage / packaging / delivery charges from time to time without prior notice. Products will be dispatched within 11 working days of order. The main reason for this is that we comply to the Direct Selling Associations code of ethics, which states that a customer should be given 5 days in which to change or cancel their order. So we will consolidate orders from day 6 and then dispatch the parcels, which you should receive in the next 6 working days. We will also be using courier door to door services.
Other forms of delivery will be added to our T’s & C’s as they are developed.
Collections from the GW Corporation premises is free, but you would need to give us the date on which you would collect your order and it needs to be at least 5 days after placing your order.
8. Delivery Order Error or Damaged Goods:
Should goods be damaged, quality concerns or a difference between the actual order and the goods being delivered.
- 1. If the parcel was posted, please email the GW Corporation immediately on receipt of the parcel or phone in so that we can complete a goods return form for you.
- 2. The goods need to be returned to the GW Corporation within 25 working days of order placement
9. Return / Refund Policy:
- 1. The GW Corporation will accept any product back on a direct exchange bases for goods damaged during postage, provided the product is sent back with the original invoice, delivery note & in original packaging.
- 2. The GW Corporation will accept any product back which has been incorrectly supplied, provided the product is sent back with the original invoice, delivery note and in its undamaged original packaging.
- 3. The customer is to post the damaged or incorrectly supplied goods back to the GW Corporation within 25 working days of order placement.
- 4. Please note that The GW Corporation is under no obligation to repost or redeliver any goods as a result of damage, quality or incorrectly supplied or not supplied.
- 5. The GW Corporation will post the replacement goods with the customer’s next order.
- 6. Or if the Minimum order threshold has been exceeded on the invoice in question by more than the value of the returned item or goods, the GW Corporation will credit your account for the full value of the said item or goods returned.
10. Payment of orders:
All orders will be paid for in full prior to dispatch. Payments are to be made directly into GW Corp’s bank account by Credit Card, EFT or direct deposit at the bank.
The GW Corporation is authorized to debit the total amount payable for the goods ordered against the authorized payment type supplied by the customer when completing the order.
By submitting your order and associated payment details you accept all the terms and conditions of The GW Corporation and warrant that you are authorized to make payment with the card or other tender type, and that there are sufficient funds available to pay for the order which you have just placed.
You may use any of the following credit cards on the GW Corporation website when paying for your order.(Master Card & Visa Card)
Credit card details are encrypted and transmitted directly to our secure payment gateway which is hosted by MyGate one of the most secure online payment providers.
The final invoiced amount will be based on the prices as indicated on our website at the time of placing the goods into the cart and placing your order.
No order will be accepted unless it has been paid for in full.
11. Changes or Cancellation of Order:
Orders may be changed or cancelled within 5 working days of placing your order. This is done by sending an email to firstname.lastname@example.org, your full name, account number and the order number must be on the mail as well as what you would like us to do change or cancel the order. Or you could call the customer care line if you do not have email 072 978 2435.
After 5 working days the GW Corporation will not be able to make changes or stop the packaging and postage process and therefore the customer will be liable for the order.
The order maybe returned to the GW Corporation with the invoice and delivery note, after the customer has received it.
But the return postage will be to the customer’s account and will not be refundable.
Once the GW Corporation receives the goods back into stock, the customer’s account will be credited for the value of the invoice attached. Provide all the goods are in resalable condition, the customer may then reorder products to the value of the credit. If the customer fails to place a order for 31 days from the previous order, they become inactive and therefore no commissions will be paid to them.
The Non-Active Status will apply after day 62, see paragraph on non-active status.
12. Failed Payment:
Should a customer payment fail for any reason, one of our sales representatives will call you to notify you of the failure.
Please understand that we will have to cancel the order as a result of the failure.
The reason for the call is to ensure that you don’t fall out of the Network because of a technical issue at the bank.
You will need to redo the order so that you remain active in the Network.
13. Commission Pay Month:
The GW Corporation commission payouts are paid out the last working day of the month after a customer made a purchase. (Our month is a normal calendar month).
As commissions are paid directly into the bank accounts of the GW Corporation customers, it is necessary when completing the online registration or order / agreement form to provide the details of the bank account to be credited. It is the customers responsibility to keep all their information up to date and current at all times. The GW Corporation cannot be held liable for any commission payments which are paid into the wrong bank account due to the information being incorrectly supplied. The GW Corporation cannot be held liable for not being able to get hold of a customer via phone or email if the information provided by the customer is outdated or incorrect.
Commissions will only be paid out to ACTIVE customers, that means all (P – Employed person) and (B – Business/school/club or society) type customers need to be making their minimum monthly purchase. If the minimum monthly purchase has not been made in the last 31 days, the member forfeits their commission, the commission then belongs to the GW Corporation.
14. The Customer Agreement:
Is the completed online registration form or the agreement / order form signed by the customer. With the short form terms and conditions attached.
15. Minimum Purchase Threshold:
The GW Corporation has a minimum purchase threshold for customers who would like to remain active in the Network.
For natural persons the minimum purchase threshold is set at R259.00 excluding vat, delivery or postage & packaging, per month. Our month runs from 00h00.01 on the 1st day of the month till 24h00 on the last day of the month. There will be no carry over of any sort from one month to the next. (If you made a purchase of R600.00 this month, then the R600.00 was spent in this month and cannot be split over 2 months)
For all other customers the minimum purchase threshold is R2590.00 excluding vat, delivery or postage & packaging, per month. Our month runs from 00h00.01 on the 1st day of the month till 24h00 on the last day of the month. There will be no carry over of any sort from one month to the next. (If you made a purchase of R6000.00 this month, then the R6000.00 was spent in this month and cannot be split over 2 months)
16. Status of Customers:
Active Status: you earn commission on all the purchases made by the customers in your down-line up to and including level 3.
To remain active you need to purchase products from The GW Corporation every month to the value of the minimum purchase threshold as indicated above. Every (28-31 days).
Non-Active Status: A customer has failed to purchase products to the value of the minimum purchase threshold as indicated above, for more than 31 Days.
The customer will remain active, but will not receive their commission for the month in which they failed to place their order. Once they make a payment for their order their commission will be paid into their bank account.
However if the customer fails to purchase products by day 62, they will automatically drop out of The GW Corporation Network and will no longer receive any commission.
Should the customer wish to continue receiving their commission, before their contract expires.
They will need to purchase products for 2 months before day 62, valued at R518.00 excluding Vat, delivery, postage & packaging. Or valued at R5180.00 excluding Vat, delivery, postage & packaging depending on the customer.
If the customer fails to purchase products before day 62, they will become inactive, and therefore lose all further commission and their down-line.
Should the customer wish to sign up again they can, but would have to start all over again creating a new down-line for themselves.
17. Termination of the Agreement / Contract:
Automatic termination: When a customer has failed to purchase products to the value of the minimum purchase threshold as indicated above, for more than 62 consecutive days.
Customer Termination: When a customer gives The GW Corporation 30 days written notice of termination.
The GW Corporation Termination of Agreement: When The GW Corporation gives the Customer 30 day’s written notice of termination of the agreement.
This would typically happen if the customer does something that is considered illegal in South Africa according to the laws of the country.
Or if a customer misrepresents the GW Corporation by misleading customers as to the potential profits or commissions which could be earned by being part of the GW Corporation Network.
VAT will be charged on all products at the current VAT rate and according to the VAT act of South Africa, except for products which are Zero rated.
The GW Corporation respects your privacy.
Your personal information will remain private.
The GW Corp will not pass any of your personal information onto any third party unless we are forced to do so by law.
20. Legal Age to become a Customer:
Legal age for a natural person is older than 16 years of age.
21. The GW Corp – In the Network:
The GW Corporation network marketing customers may only be entered into the NETWORK once at any given time.
This applies to all customers whether a natural person or other type of customer.
At this point in time the GW Corporation does not allow the customer to change their positions in the Network, a customer will remain where they are in the Network till these rules change. The customer may not sell his down-line at present, but has the right to leave the business to their spouse and or children in their will.
22. Risk of Ownership of the Goods:
To avoid any complications, the risk and ownership of the goods will remain The GW Corporations until they are signed for on delivery, or until they have been collected and signed for.
Any losses due to theft or damage after the goods have been signed for will be the responsibility of the customer who placed the order.
Please understand that the GW Corporation cannot be held liable for orders placed incorrectly on the website, even if the error was in good faith.
See paragraph on Returns and Refunds for incorrectly ordered goods.
23. Unpacking and Checking your Order:
It is the responsibility of the customer to check the invoice against the goods posted or delivered when unpacking the goods or as soon as possible after receiving the parcel.
24. Goods Ordered but Not Supplied:
Any good which are ordered and not supplied must be brought to the attention of the GW Corporation immediately. The customer should call the GW Corporation as soon as possible and have the invoice number, the delivery note number and the item number available on request from the staff member.
This call should take place within 15 working days of placing the order, so that we can cross check our stock and dispatch as soon as possible. We will get back to you within 5 working days on our finding and a solution.
Our Refund & Return Policy will apply.
However should the product no longer be available from the manufacturer, the GW Corporation cannot be held liable for this situation. But we will call you back to let you know and find out what other product you would like.
Our Refund & Return Policy will apply
25. Product information and Images:
Because of some image quality issues (as provided by others), these may not always show the item or pack you receive. Images are to help customers recognize products and do not always reflect the correct size or volume of the product. Please read the product descriptions when ordering products.
Product information is obtained from other third party sources and therefore The GW Corporation accepts no responsibility and makes no representation, nor give any warranty or undertaking, express or implied, as to the accuracy or completeness of the information provided on the GW Corporation website.
26. Ingredients and the Nutritional Value of Products:
The GW Corporation will try to make as much nutritional information about our products available on our website for our customers. However as this information comes from many different sources and third parties. The GW Corporation accepts no responsibility and makes no representation, nor give any warranty or undertaking, express or implied, as to the accuracy or completeness of the information provided on the GW Corporation website.
Any customer requiring nutritional and ingredient information for medical, religious, moral or social purposes should not rely on the product information provided on the GW Corporation’s website.
They need to contact the manufacturer / supplier of the product directly.
27. Pricing Policy:
As the GW Corporation is not a grocery wholesaler it is not our intention to compete against the supermarkets. We are in the Sponsor / Network Marketing / People helping People business and therefore our prices will be higher than the supermarkets.
We will endeavour to reduce our prices as we grow and will make every effort in trying to match the supermarkets.We will also honour our advertised price of any product on our website, while stocks last. Once the stock is sold and new stock comes in the pricing will change.
28. Incentives, Prizes, Rewards, Lucky Draws and Awards:
Only natural people which have been customers of the GW Corporation for four months (122 days) or longer will be allowed to take part in any of the following programs or competitions and be eligible for a prize or reward.
The GW Corporation will run incentive programs, rewards programs, competitions, recognition programs, bonus programs and lucky draws from time to time.
Any active customer (natural person) that has been active for more than 122 days with less than five active or inactive customers on their first level, (But they must have at least one customer registered on their level 1) will only be allowed to take part in lucky draws of R10,000 or less.
Any active customer (natural person) that has been active for more than 122 days with one to five active customers which have also been active for more than 122 days on their first level will be allowed to take part in lucky draws up to R100,000 or less.
Any active customer (natural person) that has been active for more than 122 days with six or more active customers which have also been active for more than 122 days on their first level will be allowed to take part in lucky draws up to R1000,000 or less.
These rules will also apply to U Type (Unemployed) customers and S Type (Student) customers, but they will not have to be active themselves, but will need to have been a member for longer than 122 days.
All rewards are directly connected to the number of active customers / members on your first level, these customers / members must be active for at least 122 days or more in order for you to earn the relevant rewards on your membership level. (Bronze, Silver, Gold, Platinum or Diamond)
Anyone winning a prize or earning a reward will allow the GW Corporation to take pictures and publish an article about the occasion, which may include their name.
Anyone winning a prize or lucky draw to the value of R100,000 or more will be excluded from all lucky draws or prizes for the next 12 months from the date of winning.
Anyone winning a prize or lucky draw to the value of R1000,000 or more will be excluded from all lucky draws or prizes for the next 24 months from the date of winning.
The following rules will apply to the Rewards, only people on your level one count towards rewards, only people that are active for 122 days or more count towards your rewards.
Example of rewards, the Silver Bonus rewards of R7,500.00 will only be given when you have 10 or more active people on your 1st level for more than 122 days and your monthly sales target is above R50,000.
Example of rewards, the Gold Bonus rewards of R15,000.00 will only be given when you have 20 or more active people on your 1st level for more than 122 days and your monthly sales target is above R100,000.
Example of rewards, the Platinum Bonus rewards of R30,000.00 will only be given when you have 30 or more active people on your 1st level for more than 122 days and your monthly sales target is above R200,000.
Example of rewards, the Diamond Bonus rewards of R60,000.00 will only be given when you have 40 or more active people on your 1st level for more than 122 days and your monthly sales target is above R400,000.
Rewards will only be paid out once to a Member / customer on each of the Status levels Bronze, Silver, Gold, Platinum and Diamond.
Should a customer jump up a level and drop down again, they will only be entitled to rewards in the lower level which they have not previously been given.
The same applies when they go back up to the next level, they will not receive any rewards which they have previously been given.
Students and unemployed customers on your 1st level do not count as qualified members for reward programes, Incentives, bonuses, luck draws and prices.
29. Utilization of funds received by schools:
All funds which schools receive from the GW Corporation are strictly for education purposes.
1.When a school intends spending some of the funds received from The GW Corporation, they will need to inform The GW Corporation of their intentions in writing.
2.The written notice needs to have a detailed description of what the funds are to be used for, the motivation, the estimated amount of money required and the responsible persons name, contact number and email address.
3.This will be the norm until such time that The GW Corporation or their auditors feel that the school is being run like a professional business.
4.The GW Corporation will only allow the school to use 10% of these funds for sporting activities, equipment and facilities.
5.The GW Corporation reserves the right to have their auditors go through the school financials / books should there be any reason to believe the school has been squandering money which should have been used for education on sporting activities, equipment or facilities. If it is found that the school is guilty of squandering the money, the GW Corporation has the right to cancel the contract between the school and the GW corporation. Any person or persons involved in the misappropriation of funds will be prosecuted.
6.The school will have no right to take the case any further, and will accept these terms.
30. Maximum allowable funding per school:
Schools may only use R11,000.00 per child per year of the commission received from the GW Corporation. (e.g. if a school has 500 pupils, then the school may use R5,5 million SA Rands of the commission paid to them) any additional funds received from the GW Corporation in the same year should be used to assist the smaller rural schools. The school should adopt a smaller school which is not managing to meet their funding requirements and assist them in every way possible.
The reason for these restrictions is that the amount of money collected will always be limited by the working population in a country therefore we need to make sure that every child gets their share of the funds.
A school year is from the 1st January till the 31st December in the same year.
31. Registering of a school or business with The GW Corporation:
No one connected to the school, business, club or society being registered with The GW Corporation may be part of the up-line of that school, business, club or society.
The persons excluded from the up-line of a school, business, club or society will be any staff member and their family, all parents and their families, all members of the parent / governing body and their families. All other people connected directly or indirectly to the school, business, club or society in any way what so ever, be it as a contractor, subcontractor, temporary coach or advisor / consultant etc.
If it is found that you have been dishonest when completing the registration form, or we are notified by someone that something is not correct according to the rules above. The GW Corporation has the right to investigate the irregularities brought to our attention. If it is found that the rules were not adhered to when completing the registration form for the school, business, club or society. The GW Corporation have the right to terminate your membership with immediate effect, you will also forfeit any outstanding commissions owed to you. You may be liable to pay back all the commission which you have received to date. You will lose your down-line and will not be allowed to re-join The GW Corporation. The GW Corporations decision will be final and no further negotiations will be entertained.
The reason for this rule is to prevent any disputes, arguments and other legal actions as to who should be in the up-line of the school, business, club or society.
The ruling on who will be in the up-line of the school, business, club or society, would be the first person on record to notify The GW Corporation that they would like to register school, business, club or society below them.
They will need to make sure that the school, business, club or society knows and agrees to this. They will also be responsible for making sure that the person above them does not fall into the group of people that may not be in the up-line of a school, business, club or society.
This notification can be via email or directly on our website, always make sure that all correspondence has the date and time on it.
When you send us the notification that you would like to register a school, business, club or society below you the email or memo should include the following information.
The name of the school, business, club or society, the physical address of the school, business, club or society, name of the contact person at the school their phone number and email address. So that The GW Corporation can follow up immediately, this will reduce the possibilities of other people also trying to register the school, business, club or society.
We will cross check to see that no one else has already applied to register the school, business, club or society.
If you have a school, business, club or society registered below you, you will need to keep your proof of the application to register a school, business, club or society. That way if there are any disputes later, everyone has proof of what actually happened.
You can see which school, business, club or societies are registered with The GW Corporation on our website at www.gwcorp.co.za
32. Other Educational Products and Programs:
From time to time “The GW Corporation” may suggest some new educational products or programs, we expect the schools and education department to take these seriously and look into the products or programs. They are to notify “The GW Corporation” within 90 days whether they agree or disagree with the recommended products or programs and explain the reason for their decision. If they agree, they will need to come up with the method of implementing the products or programs into the syllabus of the relevant grades (within 6 months).
33. The GW Corporation advertising at schools:
Once a school joins “The GW Corporation” they will automatically be giving “The GW Corporation” and any other major sponsor permission to erect a advertising board within the property of the school free of charge.
The school will also allow “The GW Corporation” to host seminars in the hall from time to time and allow “The GW Corporation”to use one or two classrooms in the evenings for customer training.
34. The GW Corporation Terms & Conditions Changes:
These terms and conditions may be amended from time to time without prior notice.
It is the obligation of our customers to check the terms & conditions from time to time in order to take not of any changes.
35. Courses and training materials offered by the GW Corporation:
Courses and training materials purchased will not form part of the commission structure or system.
Course must be paid for in advance. To take advantage of the discount offered a customer needs to remain an active member from the start of the course till the end or last lecture of the course.